Managed detection and response · Microsoft security operations
Extend your team with monitoring, investigation, and response across the Microsoft security signals and coverage defined in your service scope.
Service overview
For organizations that need additional security operations capacity and clear, dependable handling of Microsoft security alerts.
Security alerts require consistent review, ownership, and escalation.
Monitor the products and sources explicitly included in your service.
Triage activity and route incidents to the right customer contacts.
Take actions only within the approvals and authority defined in the agreement.
Set expectations for coverage, response authority, and reporting before go-live.
Confirm service hours, response targets, exclusions, and customer responsibilities.
Keep contacts, severity definitions, and approval workflows current.
Use reporting and tuning discussions to improve the agreed service over time.
A clear engagement
Share the systems, concerns, priorities, and constraints that shape your security needs.
Agree on scope, access, outcomes, responsibilities, and how changes are handled.
Get a clear summary of completed work, remaining considerations, and recommended follow-up.
Start with a focused conversation about your environment and goals.
