When an attack happens, every hour counts.

We help contain active threats, investigate what happened, and guide recovery across Microsoft 365 and Azure—with actions and availability agreed for your situation.

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Service overview

When incident response can help.

For organizations facing account compromise, business email compromise, ransomware, endpoint threats, or suspicious activity in Microsoft 365 and Azure.

Common reasons to call

You do not need to know exactly what happened before asking for help.

Active incident

A suspected or confirmed compromise is affecting your people, systems, or business.

Suspicious activity

Unexpected sign-ins, mailbox changes, app consents, or endpoint alerts need a closer look.

Preparing ahead

You want an incident plan, response playbooks, or a logging readiness review.

What to expect

We begin by understanding the situation and agreeing on a safe, authorized next step.

Availability confirmed

We will confirm whether we can assist and when after you contact us.

Scope agreed

Response actions and access are authorized with your organization before work begins.

Coordination as needed

Your IT team, insurer, and legal counsel can be included where appropriate.

Engagement note: Specific scope, coverage, service levels, tools, response times, and deliverables are agreed before work begins. No service can guarantee every threat or security gap will be prevented.

A clear engagement

Understand the need. Agree the scope. Do the work.

Discuss your environment

Share the systems, concerns, priorities, and constraints that shape your security needs.

Set a focused plan

Agree on scope, access, outcomes, responsibilities, and how changes are handled.

Review findings and next steps

Get a clear summary of completed work, remaining considerations, and recommended follow-up.

Let’s discuss your security priorities.

Start with a focused conversation about your environment and goals.

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