Service / Managed Detection & Response

24/7 managed detection and response

A complete managed security operations service for companies that need real coverage without building an in-house SOC. We detect, investigate, contain, and respond — around the clock, in any time zone.

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The problem

You can't watch alerts at 3 AM. Your team shouldn't have to.

Most companies under 500 employees can't justify hiring a 6-person SOC. So critical alerts get ignored on weekends. Detection gets delayed. Response gets messy. Meanwhile, ransomware operators specifically target small teams because they know nobody's watching the screens.

Our managed MDR service gives you the SOC you can't build — without the seven-figure annual cost of running one.

Coverage

What's included in every MDR engagement

24/7 monitoring & triage

We watch your environment around the clock. Every alert is triaged by a human analyst within minutes, not just queued for tomorrow morning's review. Global delivery means follow-the-sun coverage in every time zone.

Proactive threat hunting

We don't wait for alerts. Our analysts proactively hunt for adversaries who slipped past your prevention controls. Mapped to MITRE ATT&CK, focused on the threats targeting your industry.

Incident response

When something fires, we contain it. Endpoint isolation, account lockdown, evidence preservation, and full incident reporting — coordinated with your team in real time. Named incident response retainer included.

Compliance evidence

Audit-ready logs, monthly executive reports, and the evidence packages auditors actually ask for. SOC 2, HIPAA, PCI-DSS, and ISO 27001 evidence collected automatically.

What you get

What's included

24/7 SOC coverage with human triage
EDR / NDR / SIEM tooling (yours or ours)
Threat intelligence integration mapped to your stack
Quarterly proactive threat hunts
Monthly executive reports and quarterly business reviews
Named incident response retainer with on-call escalation
Compliance evidence collection (SOC 2, HIPAA, PCI-DSS, ISO 27001)
Custom detection engineering as your environment evolves

How we're different

Why teams choose us over the big MDR vendors

Built for SMB and mid-market budgets

We're not selling enterprise tooling priced for Fortune 500 buyers. Our packaging fits the team and budget you actually have.

Tooling-agnostic

Already invested in CrowdStrike, SentinelOne, or Microsoft Defender? We use what you have. Starting from scratch? We'll recommend without vendor bias or kickback agreements.

Senior engineers, not ticket queues

Every escalation reaches a senior security engineer with 10+ years of incident response experience. Not a tier-1 analyst reading from a runbook.

Engagement options

Three ways to engage

Endpoint MDR

24/7 monitoring and response across endpoints. Best for SaaS startups and SMBs whose risk surface is primarily laptops and servers.

Full-stack MDR

24/7 coverage across endpoints, cloud (AWS/Azure/GCP), and SaaS (Microsoft 365, Google Workspace). Best for growth-stage companies with hybrid environments.

MDR + vCISO bundle

Managed services + fractional CISO leadership in one engagement. Best for companies that need a complete security function without internal hires.

FAQ

Frequently asked questions

How is this different from a product like CrowdStrike Falcon Complete or Huntress?

Those are tools (with services attached). We're the team operating tools — yours, ours, or a combination. We're vendor-agnostic and our incentive is your security posture, not selling you more product licenses.

Do we need to use your tooling?

No. We work with whatever EDR, NDR, or SIEM stack you have — Microsoft Defender, CrowdStrike, SentinelOne, Sophos, Wazuh, Splunk, Sentinel, Elastic. If you don't have tooling yet, we'll recommend the right fit for your environment and budget.

Are there real humans watching alerts overnight?

Yes. Our global delivery model gives us follow-the-sun analyst coverage. Every alert is human-triaged within minutes regardless of time zone — never a queue waiting for morning.

What does this typically cost?

Pricing depends on your endpoint count, cloud footprint, and coverage scope. Most SMB engagements start in the low five figures monthly. Book a discovery call for a tailored quote.

How fast can we go live?

Standard deployment is 2–4 weeks: tool integration, baseline tuning, and runbook customization. We've gone live in under a week for urgent situations (post-incident, compliance deadlines).

What if we already have an in-house security team?

We work as their force multiplier — covering nights, weekends, and surge capacity, while your team focuses on engineering security work. Many of our best engagements are co-managed.

Related services

Stop chasing alerts. Start sleeping at night.

Talk to a senior MDR engineer. 30 minutes, no pitch, real recommendations on what your security operations need.

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